1. Privacy Policy:

We at AgriGuru Online Trade Private Limited is committed to protecting Policy. This Privacy Statement outlines how we collect, use, disclose, and protect your personal information when you use our services or interact with our website. The personal information we may collect. such as your name, email address, postal address, phone number, and other identifiers when you voluntarily provide it to us.

2. Information We Collect:                                                   

• Account Information: When you register on AgriGuru Online, we collect information such as your name, email address, contact details, and company information.
• Transaction Data: We may collect data related to your transactions on our platform, including purchase history, product listings, and payment information.
• Usage Information: We gather data on how you interact with AgriGuru Online, including log files, IP addresses, device information, and browser type.
• Cookies and Tracking Technologies: AgriGuru Online uses cookies and similar technologies to enhance user experience and collect information about your browsing activities.

3. How We Use Your Information:

We use the information we collect for the following purposes:

• Facilitate Transactions: To process transactions, manage orders, and provide customer support.
• Platform Improvement: To analyze usage patterns, improve our services, and enhance user experience.
• Communication: To send transactional emails, updates, and marketing communications (you can opt out at any time).
• Security: To protect against fraudulent activities, and unauthorized access, and ensure the security of our platform.

4. Information Sharing:

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Affiliated Businesses: Such as AgriSea Foodstuff Trading, Dubai, for operational and business purposes.
• Service Providers: Third-party service providers who assist us in payment processing, data analytics, and marketing.
• Legal Compliance: When required by law or to protect our rights, safety, or the safety of others.

5. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

6. Your Choices:

• Account Information: You can review and update your account information by logging into your AgriGuru Online account.
• Communication Preferences: You can opt out of receiving promotional emails by following the instructions provided in the email.

7. Changes to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on AgriGuru Online, and we encourage you to review the policy periodically.

8. Security and Privacy:

AgriGuru implements security measures to protect user data. However, users are encouraged to take precautions to safeguard their personal and financial information. AgriGuru is not responsible for unauthorized access or breaches that may occur beyond its control.

9.Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us at inquiry@agriguruonline.com.

By using AgriGuru Online, you acknowledge that you have read and understood this Privacy Policy.

10. Refund Policy

Cancellations made within the allowed period are eligible for a full refund, as outlined by our company standards.

11. Force Majeure

In Case of unforeseen circumstances or events beyond its control, the company reserves the right to modify or waive the cancellation policy.